Merchant Risk Statement of The Base Warehouse

Company Information

Ebase Party Pty Ltd / Trading Name: The Base Warehouse

ABN: 44 608 921 535

Website: All transactions are processed in Australian Dollars.

Shipping Method

Regular Post

Delivery for online sales of all parcels anywhere within Australia is charged at a flat rate; $7.99 

You can expect to receive your purchase within 3-14 business days.

Customer Service Policy

We attempt to ensure that the products on our website are currently in stock and the prices are presented correctly. Standard delivery timeframes are between 3-14 business days. In any case that we are out of stock or we cannot fulfil your order we will notify you within 3 business days and organise a full or partial refund.

Online Sales Refund Policy

 

Change of mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully check all items prior to purchase.

 

Other Returns

 

If you have a minor problem with a product, The Base Warehouse can choose to give you a free repair instead of a replacement or refund. When you have a major problem with a product, you have the right to ask for your choice of a replacement or refund.

 

Replaced products must be of an identical type to the product originally supplied. Refunds should be the same amount you have already paid, provided in the same form as your original payment.

 

The business may take into account how much time has passed since you bought the product considering the following factors:

 

• Type of product

• How a consumer is likely to use the product                                                                                            

• The length of time for which it is reasonable for the product to be used

• The amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.

 

What is a major problem?

A product has a major problem when:

     • It has a problem that would have stopped someone from buying it if they’d known about it

     • It is unsafe

    • It is significantly different from the sample or description

    • It doesn’t do what the business said it would, or what you asked for and can’t easily be fixed.

 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

Consumer guarantees do not apply if you:

 

• Got what you asked for but simply changed your mind, found it cheaper somewhere else or decided you do      

      not like the purchase or had no use for it

    • Miss-used a product in any way that caused the problem

    • Knew of or were made aware of the faults before you bought the product

    • Asked for a service to be done in a certain way against the advice of the business or were unclear about    

      what you wanted

 

    The Base Warehouse reserves the right to:

-         Assess the condition and age of returned goods prior to providing a repair, exchange or refund. This may result in a repair; exchange or refund being refused.

WEBSITE TERMS AND CONDITIONS

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

License to use website

Unless otherwise stated, The Base Warehouse and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed [within your organisation.

 Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Base Warehouse express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without The Base Warehouse express written consent.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to The Base Warehouse a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to The Base Warehouse the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or The Base Warehouse or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

The Base Warehouse reserves the right to edit or remove any material submitted to this website, or stored on The Base Warehouse’s servers, or hosted or published upon this website.

Notwithstanding The Base Warehouse’s rights under these terms and conditions in relation to user content, The Base Warehouse does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  The Base Warehouse makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, The Base Warehouse does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

The Base Warehouse will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if The Base Warehouse has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Base Warehouse liability in respect of any:

  • death or personal injury caused by The Base Warehouse’s negligence;
  • fraud or fraudulent misrepresentation on the part of The Base Warehouse; or
  • matter which it would be illegal or unlawful for The Base Warehouse to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, The Base Warehouse has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against The Base Warehouse’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Base Warehouse’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Base Warehouse.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify The Base Warehouse and undertake to keep The Base warehouse indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by The Base Warehouse to a third party in settlement of a claim or dispute on the advice of The Base Warehouse’s legal advisers) incurred or suffered by The Base Warehouse arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to The Base Warehouse other rights under these terms and conditions, if you breach these terms and conditions in any way, The Base Warehouse may take such action as The Base Warehouse deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

The Base Warehouse may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

The Base Warehouse may transfer, sub-contract or otherwise deal with The Base Warehouse’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and The Base Warehouse in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

PRIVACY STATEMENT

Your privacy is important to The Base Warehouse.  This privacy statement provides information about the personal information that The Base Warehouse collects, and the ways in which The Base Warehouse uses that personal information.

Personal information collection

The Base Warehouse may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to The Base Warehouse.

Using personal information

The Base Warehouse may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where The Base Warehouse discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, The Base Warehouse may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

The Base Warehouse will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

The Base Warehouse will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Cross-border data transfers

Information that The Base Warehouse collects may be stored and processed in and transferred between any of the countries in which The Base Warehouse operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

The Base Warehouse may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

This website contains links to other websites. 

The Base Warehouse is not responsible for the privacy policies or practices of any third party.

Contact The Base Warehouse

If you have any questions about this privacy policy or The Base Warehouse’s treatment of your personal information, please write:

  • by email to info@thebasewarehouse.com.au; or
  • by post to P.O. Box 67 Alexandria NSW 1435.

 

WEBSITE DISCLAIMER

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  The Base Warehouse makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, The Base Warehouse does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

The Base Warehouse will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if The Base Warehouse has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Base Warehouse’s liability in respect of any:

  • death or personal injury caused by The Base Warehouse’s negligence;
  • fraud or fraudulent misrepresentation on the part of The Base Warehouse; or
  • matter which it would be illegal or unlawful for The Base Warehouse to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, The Base Warehouse has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against The Base Warehouse’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Base Warehouse officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Base Warehouse.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.